Outsource Outbound Call Center Services

Boost sales and build your brand with our reliable, professional, and efficient outbound call center solutions

Want to expand your business and increase your revenue? You may want to take a good look at your customer support service strategy. In the age of personalization, it is crucial to keep in close touch with your customers while keeping costs in check. With our efficient outbound call center services, you can now work on building customer loyalty and watch your profits grow!

We are a leading provider of outbound call center services. With two decades of industry experience, we have established ourselves as a premier service provider in the industry. We have catered to numerous global clients from different verticals and domains with 100% client satisfaction. Reach out to us with your specific requirements today!

Outbound Call Center Solutions

We can customize outbound our call center services to specifically meet your business requirements, and craft comprehensive outbound call center solutions. We believe in total transparency and allow our customers to make informed business decisions. Calculate your call center staffing and budget before taking the plunge!

Our outbound call center solutions include the following services -

• Customer Satisfaction Surveys

  

  Gain valuable insight into your products and services with our survey services. We connect with your clients and customers to get valuable feedback and analyze their responses to identify trends or recurring issues.

• Debt Collection Services

  

  We offer a wide array of debt collection services, that include customer tracking, data validation, early or late debt collection, and dispute management. Our consolidated services can optimize your business flow by handling customers on the precipice of bad debt.

• Customer Follow-up Services

  

  Our expert agents are qualified and experienced in maintaining sales conversations across multiple channels by following up with customers. We answer queries, gather feedback, and provide real-time support to ensure better customer satisfaction.

• Market Intelligence Services

  

  We help companies gain insightful business and market information with our consolidated services. We delve deep into marketplace data to estimate the probable market potential and understand the current trends. We can also help the business identify its issues and inefficiencies.

• Customer Acquisition Services

  

  We provide comprehensive services for customer acquisition that aligns with the sales and marketing strategy of the business. Our outbound sales call center services, which include lead generation and market research, help businesses expand their brand and acquire new customers.

• Customer Retention Services

  

  We help businesses better their sales by expanding their returning customer base with our wide range of services, which include round-the-clock support and helpdesk solutions. Our customer retention strategies help promote customer loyalty and build the brand’s image.

Our Step-by-step Process For Outbound Contact Center Services

The comprehensive outbound contact center services we offer ensure efficient and effective communication across multiple channels. Our outbound contact professionals adhere to the following process to optimize results -

Call Center Software We Use

Industries We Cater To

Aerospace

Agriculture

Automotive

Customs Brokerage

Defense

Energy

Education

Entertainment

Finance

Food

Healthcare

Hospitality

Information Technology

Logistics

Manufacturing

Multimedia

Public Sector

Pharmaceutical

Retail & e-Commerce

Telecommunications

Insurance

Legal

Real Estate

Call Center Staffing Calculator

Calculate staffing & costing for your project

Project Type

Inbound

Outbound - One time

Outbound - Ongoing

Email

Chat

Service Type

Order Taking ServicesUp-selling & Cross-selling ServicesCustomer Support ServiceAnswering SupportTech SupportTech Support L2Others

Select target country

USACanadaUKAustraliaGermanySwitzerlandSingaporeMiddle EastIndia

Shift Coverage

24/7 Coverage24/5 Coverage10/7 Coverage10/5 Coverage

Average Call Count Per Week

Average Handling Time (Min)

» Check the result below

Service Type

Lead GenerationAppointment SettingMail Follow-up ServiceSurvey SupportTelesalesOthers

Select target country

USACanadaUKAustraliaGermanySwitzerlandSingaporeMiddle EastIndia

Total Number of Leads

Number of Attempts Required

12345

Average Handling Time (Min)

Deadline (Days)

» Check the result below

Service Type

Lead GenerationAppointment SettingMail Follow-up ServiceSurvey SupportTelesalesOthers

Select target country

USACanadaUKAustraliaGermanySwitzerlandSingaporeMiddle EastIndia

Average Handling Time (Min)

Manual / Predictive Dialing

ManualPredictiveDo not know

Head Count Required

» Check the result below

Service Type

Order Taking ServiceCustomer ServiceTechnical Support

Select target country

USACanadaUKAustraliaGermanySwitzerlandSingaporeMiddle EastIndia

Shift Coverage

24/7 Coverage24/5 Coverage10/7 Coverage10/5 Coverage

Average Call Count Per Week

Average Handling Time (Min)

» Check the result below

Service Type

Order Taking ServiceCustomer ServiceTechnical Support

Select target country

USACanadaUKAustraliaGermanySwitzerlandSingaporeMiddle EastIndia

Shift Coverage

24/7 Coverage24/5 Coverage10/7 Coverage10/5 Coverage

Average Call Count Per Week

Average Handling Time (Min)

» Check the result below

Outsource2india presents one-of-its-kind and user friendly FREE Online Call Center Staffing Calculator. We have tried to make this calculator, concise, easy-to-use, and informative. It helps you calculate your call center outsourcing cost with least possible inputs. Hope this Call Center Staffing Calculator met your requirements and gave you an efficient experience and result. In case you need more information about our Call Center Staffing Calculator, please refer to our user guide

Benefits of Choosing an Outbound Call Center Company Like Us

When you outsource outbound call center services needs to us, you leverage our expertise in the service industry. Choosing our outbound call center services has the following benefits -

• Round-the-clock Support

  You get a dedicated team of call center agents to work 24/7.

• Stringent QA

  All calls are monitored and recorded for your reference. The quality of the calls is supervised by our managers. You can review the same on a real-time basis.

• Trained Staff

  Rigorous training is organized to make sure that our outbound employees are well versed in meeting your goals.

• World-class Infrastructure

  Our high-quality infrastructure makes sure that the probability of system breakdowns is nearly zero.

• Low Operational overhead

  You can save up to 60% on operating costs and make a huge difference to your budget.

Additional Services You Can Benefit From

Efficient Enterprises Choose Outbound Call Center Outsourcing

Being a trusted outsourcing hub offering outbound call center services, we have served over 18,000+ customers globally. Share your outbound call center services needs with us and we are confident that we can meet and surpass your expectations. A typical outbound center agent working for us will be -

• Proficient in communication, marketing, and sales
• Well-trained and experienced in outbound contact and call center services
• A qualified graduate with basic computer knowledge
• Bound by a Non-Disclosure Agreement to ensure the security of information

Contact us for outbound call center outsourcing services and we will get in touch with you within 24 hours.