The Client

We catered to a reputed community healthcare provider in the US. The client has been offering advanced yet affordable family healthcare to all community members for over 20 years. As part of their exceptional service, the client provides extended hours and virtual health visitations to patients.

The Requirement

The client was looking for the best-in-class mobile app solutions that would help achieve three primary objectives -

• Allow the healthcare staff and the patients to communicate seamlessly.
• Enable efficient collection and storage of medical records.
• Facilitate and streamline virtual patient visits.

The Challenges

The client had resorted to an outdated mobile app with inadequate features and functionalities. The app had no provision for storing patient medical records. It adversely affected the virtual visitation facilities offered by the client.

Our Solution

We took the brief from the client, gathered our best professionals, and marched towards the drawing board. Our focus was to help the client streamline time and costs through strategic mobile app solutions. After hours of brainstorming, we came up with an app idea that would bridge the gap between the staff, the patients, and the providers. We provided the client with a unified platform to communicate, collaborate, and document patient health history.

The Business Impact We Delivered

Qualifications & Skillsets We Leveraged

The app dev team we assigned to this client comprised certified agile scrum masters, Microsoft-certified Azure architects, and certified scrum product owners. Our experts received special training on HIPAA guidelines to ensure compliance and quality. Also, the in-depth understanding of the US Healthcare system we gathered over two decades helped achieve promising outcomes.

Technologies Used for This Project

Compliance Methodologies Followed

HIPAA compliant, GDPR Compliance, Agile project methodologies

Security Measures Administered

The Final Outcome

Our solutions helped the client address business challenges like lack of revenue, resourcing challenges, high cost of overheads, lower margins, lower profits, lack of skilled resources, and slow turnaround times. The outcome of our services helped improve profitability by over 30% while delivering 99% accuracy and a class-leading 24-hour TAT. The client was beyond happy with our solutions.

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