Outsource Healthcare Survey Services

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HEALTHCARE BPO

If patients are the heart of your hospital, the doctors, nurses, and adjunct staff are its bloodline. To keep your hospital or healthcare facility up and running, it is important to keep both your staff and patients happy and satisfied. And the best way to gauge your patient and employee satisfaction is by asking them to evaluate your service through healthcare surveys.

Healthcare surveys are by far the easiest and the most efficient way to understand how well your healthcare service is being perceived by your patients. It also helps you analyze if your staff - doctors, nurses, and associates - is happy with your facility and evaluate changes that you can bring about to improve and enhance their satisfaction level. At Outsource2india, we provide comprehensive healthcare surveys services to help you improve the quality of your care as well as increase the profitability of your hospital. Thus, helping you set new standards of excellence in the healthcare industry.

Healthcare Surveys Services We Offer

Outsource2india is a leading healthcare surveys services providing company in India. We offer hassle-free healthcare survey services to help healthcare facilities improve their services and profitability. Our services can help you quickly and efficiently understand your employee's and patients' concerns and deliver world-class facilities for improved patient care and an engaged workforce. Our range of healthcare surveys services include -

Patient Satisfaction Surveys

Our patient satisfaction surveys help you understand if your patients are satisfied with your services and the changes that they would want you to bring about. Our healthcare surveys services help you access your facility on some of the important parameters like was the care accessible, was the staff courteous, and if the doctor and other medical staff were able to treat the patient well. This helps you analyze your patient's perception of your brand and if he/she will recommend your hospital to family and friends.
Employee Satisfaction Surveys

To accentuate your healthcare practice, it is important to keep your staff happy and committed. Our comprehensive employee satisfaction surveys help you gain deep insight into your current practice and understand your employees' future needs and demands. It also helps you gauge how your staff feels about your healthcare practice and their role in it.
Hospital Performance Evaluation

We help you get feedback on your patient's stay in the hospital and all the aspects associated with it. These include operative and post-operative care, physician assistance, cleanliness quotient, diet and exercise care, emotional support, comfort, and more.
Market Research Surveys

Market research is imperative for the success of any business. Through an all-inclusive market research survey, we help you understand the popularity of your healthcare facility among the masses and better assess your market size, needs, competitors, and future growth prospects.

The Healthcare Survey Process We Follow

Thanks to our deep industry knowledge and latest tools and software, we create powerful healthcare surveys that give your patients and employees the voice to share their opinions. Our reliable recommendations and survey report not only help you evaluate the benefits and popularity of your healthcare offerings but also help you improve your organizational performance. Our multi-step healthcare surveys creation process includes -

01. Need Analysis

We meet you and your team to understand your requirements and evaluate your customer base

02. Data Segregation

We then segregate your customers and employees based on different parameters like age, demography, health condition, medical care requirement, and more

03. Survey Designing

Our experts then get down to create powerful, interactive surveys that help you interact with your target audience and derive meaningful results

04. Deployment

Post your approval, we deploy our surveys through various mediums to reach out to your extensive customer base

05. Reporting

Our expert analysts then scan the filled survey forms and use deep statistical techniques to help you analyze your data, prepare reports, and evaluate the positives and negatives of your healthcare practice

06. Action Planning

We also help you create various action plans to improve and enhance your service offerings and bring in more revenue and customer/employee satisfaction

Benefits of Outsourcing Healthcare Surveys Services

Our healthcare surveys Services can help you understand and evaluate your current practices and score improvements that you need to bring about to improve both patient and employee satisfaction. Some of the biggest benefits of outsourcing healthcare surveys services in India include -

It helps you to understand your patients' needs and requirements

It helps to improve your customer base

It helps you to increase your patients' loyalty

It helps you enhance employee satisfaction

It allows you to deliver quality care

It enables you to acquire international standards and accreditations

It empowers you to strengthen your bottom line

Other Services You Can Benefit From

Why Outsource Healthcare Surveys Services to Outsource2india?

Outsource2india is a leading healthcare surveys service provider with a global customer base and more than 25 years of rich experience in the industry. Over the years, we have helped thousands of healthcare providers improve their services and perfect their operations. We are powered by a strong and highly experienced team of data analysts and business managers who use the latest software and statistical techniques to analyze the performance of your healthcare facility and identify areas of improvement. Leverage our healthcare surveys service to enjoy -

Cost-effective Solutions

We have the most competitive rates in the industry. Our affordable plans and solutions help you stay in control, always.
Stringent Security Norms

Our strict security protocols ensure the complete safety and privacy of your customer data. Under no circumstances is your customer's information shared with anyone without your prior consent.
Quality of Services

Whether you want to understand your patient's concerns or want to improve your employee satisfaction, O2I's healthcare surveys services can help you gain breakthrough business insights, while allowing you to focus on your core business, i.e. providing world-class healthcare services.
Instant Access to Certified Research Analysts

Our expert research analysts bring their years of experience and deep industry knowledge to help you analyze the quality of your service and identify issues if any.
Customized Services

All our services and solutions are highly customizable and can be tailored as per our customers' needs and requirements. This helps us to effectively meet your needs without over-boarding your budget.
Global Delivery Centers

Our global delivery centers ensure quick and hassle-free delivery of all our projects in the shortest time possible.
Round-the-clock assistance

Our customer support team keeps you covered 24/7, 365 days a year. This helps in the quick resolution of all queries and concerns.

Client Success Stories

O2I Helped a Medical Imaging Firm with Quick Teleradiology Services

Our team worked to keep up with the required TAT of 12 to 24 hours. We immediately grasped the working of the PACS software and provided highly accurate services to the client.

Case Study on Insurance Eligibility Services for Telemedicine Provider

Case Study on Insurance Eligibility Services for Clinical Decision Provider

With insurance information sourcing skills, we assisted the client. Our team held a consultation with the insurance career and their reps to garner insights sought after by the client's customer.

Testimonials

Hello, I wanted to reach out to you directly and express my gratitude for the hard work that the Data team, as well as the AR team, has done with EJ practice. I have pushed both teams extremely hard over the past month and their efforts, as well as ours, have paid off.

RCM Account Manager, EMR System Provider, FL, USA More Testimonials »

Outsource Healthcare Surveys Services to Outsource2india

To run an unparallel healthcare facility, it is important to understand how your patients, employees, and physicians perceive your services. As a premium healthcare surveys company, Outsource2india can help you understand your employees' and patients' pain points, concerns, and feedback to bring meaningful changes in your services with quality healthcare services. Through a guided process and a well-crafted healthcare surveys questionnaire, our experts can help you improve your patient satisfaction level and increase the profitability of your hospital.

So, let's get in touch. Simply let us know your requirements and we'll get back to you with a customized action plan that's tailored to meet your individual needs.