Outsource Retail Customer Support Services

Get access to the best quality and completely hassle-free retail customer support from a highly experienced team of agents at prices starting at just $8 an hour

Are you finding it too cumbersome and inefficient to handle your retail customer support service requirements with an in-house team? Are you falling short of skilled and experienced customer support executives who can handle all your requirements? Then, the best step for your firm would be to outsource retail customer support services to an experienced service provider.

Outsource2india is one such retail customer support service providing company that can take care of all your requirements. We have some of the most skilled and talented resources that can cater to all your needs. We leverage the latest tools and software while delivering top-notch services to clients within a quick time.

Retail Customer Support Services We Offer

Outsource2india has been a leading retail customer support service provider to clients for over two decades now. This has given us enough experience to understand each customer's requirements and provide them with services that are customized to their needs. Some of the key retail customer support services we offer include -

1. Telemarketing Customer Support

   

   We have the required skills and expertise to handle all your telemarketing customer support services. We have some of the most qualified and experienced telemarketers on board who can cater to all your needs with ease.

2. Inbound Customer Support

   

   Our team at O2I has the required skills and resources to handle all your inbound customer support service requirements. We leverage the power of the latest technologies and software while delivering superior quality inbound customer support services.

3. Outbound Customer Support

   

   We can help you with the best quality and highly efficient outbound customer support services within a quick time. We customize the services based on the client's requirements and deliver it in a highly hassle-free manner.

Other Services You May Benefit From

Why Choose O2I for Retail Customer Support Services?

Outsourcing retail customer support services to us can give you access to a gamut of benefits that you can take advantage of. Some of the key factors for you to choose us as your retail customer support service providing company are listed here -

• Flexible Pricing Packages

  We help our clients with highly flexible and affordable pricing options which will suit their business requirements and budget perfectly.

• Error-free Services

  Being an ISO certified firm, you can rest assured that all the services delivered by us will be of the best quality and completely error-free.

• World-class Infrastructure

  We understand the importance of good infrastructure and have access to the best quality tools and the international-standard office spaces.

• Information Security

  We are an ISO/IEC 27001:2022 ISMS certified firm which ensures that all the data you share with us is completely safe in secure locations.

• Experienced Team

  Our team comprises some of the most qualified and skilled customer support experts on board who can cater to all your needs with ease.

• Dedicated Manager

  When you choose us as your outsourcing partner, we will assign a dedicated manager to you. This manager will be the single point of contact for all your needs.

• Scalable Services

  We have the required bandwidth and resources to scale up the team size and ramp up the service requirements as and when the client needs it.

• Short Turnaround

  We operate from different delivery centers spread in different time zones which will enable us to deliver quality services within a quick time.

• 24/7 Support

  Our teams including the sales, project management, and customer support are available at all times to answer your queries.

Client Success Stories

Provided Call Quality Monitoring to a Leading Tech Firm

Call monitoring services were provided to a US-based tech firm. The client's in-house calls were monitored with precision using audio recording devices and the client was delighted with the outcome.

Read the Case Study

Helped a Leading Home Furnishing Product Manufacturer with Ticketing and Email Support

The internal ticketing and email support were provided to the client's customers. Our support helped in streamlining the client's workflow without disruptions.

Read the Case Study

Outsource Retail Customer Support Services to Outsource2india

Outsource2india has been a pioneer in providing quality retail customer support services in India and a plethora of other customer support services to global clients. We have some of the most skilled and experienced retail customer support experts who can cater to all your needs with ease. We leverage the latest tools and technologies while delivering the best quality services to clients.

If you are looking for a reliable and efficient retail customer support service provider, then your search ends here. Get in touch with us today!