Outsource Physician Referral Services

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HEALTHCARE BPO

Offered through medical call centers, Physician Referral Services is one of the fastest-growing fields in the medical sector that helps patients connect with the right doctor at the right time, 24 hours, and 365 days a year. Callers can use this service to find a doctor as per their preference, including his specialty, proximity to their location, insurance, and/or gender.

At Outsource2india (O2I), we provide expert physician referral services to help doctors and healthcare centers get accurate and detailed data about their patients, whilst helping the patients get in touch with the right healthcare specialist. Our custom physician referral services in India are the best way to promote your services and get maximum returns on your healthcare marketing efforts. Equipped with all the required medical data, our call center executives help patients get all the relevant information regarding you and your healthcare services to help them easily reach out to you, especially during an emergency.

Physician Referral Services We Offer

O2I is India's leading physician referral services providing company that offers streamlined communication solutions to both patients and healthcare organizations. Backed by a team of highly trained and certified medical callers, we offer expert telephone answering services and solutions to help you effectively reach out to your patients and offer seamless, compassionate healthcare services at the hour of need. Our range of services include -

Appointment Scheduling
Acting as your medical office virtual receptionist, we help the right set of patients reach out to you. Having access to your daily as well as a weekly schedule, we can assist your patients to fix a new or follow-up appointment as well as make urgent referrals after hours.
Nurse Triage Services
We provide 24/7 nurse triage support to the patient in need. After quickly understanding the patient's need and emergency medical requirements, our expert medical callers connect them directly to one of your nurses or physicians for professional medical advice. They'd also forward the message to the doctor should the patient need the physician's help. Our round-the-clock nurse triage services not only help patients avail immediate medical assistance but also help you improve your practice's performance and profitability.
Physician Referral Reporting
We also provide a comprehensive referral reporting service to help you capture and analyze accurate information about your patients' footfall. We can help you understand your patient's referrals by intelligently capturing your data according to different data points or the mode of reference, i.e.,
- Referrals by specialty
- Referral by provided
- Referrals by geographic location
- Caller demographics

Our detailed physician referral reports can not only help you understand gaps in your practice but also help you strengthen your marketing efforts and returns on investment.

Key Benefits of Physician Referral Services

Physician referring services offer multiple advantages to both the patients as well as the healthcare provider. While it helps the patients reach out to the right physician, based on their preference, it helps doctors and healthcare facilities -

Promote their services

Get access to the right set of patients who are interested in availing their services

Take care of after-hours referral calls

Schedule appointments

Field emergency calls

Physician Referral Process We Follow

Outsource2india is a premium company offering expert physician referral services in India. We follow a streamlined process to help patients easily reach out to the desired hospitals and avail the required medical facility without having to waste their precious time and money. Our comprehensive process includes -

01. Understand Patient's Requirements

Our representatives attend prospective patient's calls to understand their healthcare requirements and preferences for the doctor, including his proximity, specialty, insurance, and/or gender

02. Effectively Meeting the Patient's Needs

We then scan our database to find a doctor or healthcare system that perfectly matches the patient's requirements

03. Information Exchange

We then pass on the matching physician information to the patient as well as perform a warm transfer to the healthcare system

04. Follow-up Reminder

We even send the follow-up information to the caller to help them know when their appointment schedule

Other Services You Can Benefit From

Why Outsource Physician Referral Services to Outsource2india?

Outsource2india is a leading healthcare services provider. As a premium physician referral company, we offer healthcare providers and patients a suitable platform that helps them easily reach out to each other and forge a benefiting association. We are led by expert medical care representatives and support executives who are highly experienced and rigorously trained to help bridge the gap between patients and healthcare providers. Outsourcing physician referral services to Outsource2india can help you enjoy the following benefits -

Customized Plans and Prices
To meet your varied needs, we offer customized plans and solutions. All our plans are available at the most pocket-friendly prices to help you effectively meet your unique requirements without increasing your overhead cost.
Accurate Solutions and Services
We meet even the most stringent quality standards to provide patients with the most accurate, need-based solutions and services. Our customer service representatives quickly understand patient's requirements to assist them with healthcare solutions that effectively meet their needs.
Complete Data Privacy
Our HIPA-compliant process ensures the privacy of patient's healthcare information. Our strict data protection norms keep your health information, medical records, and insurance material completely secure from prying eyes.
Instant Access to Certified Customer Service Executives
We are powered by a team of expert customer care executives who have immense experience in the healthcare industry and can provide an unmatched patient care experience. Rigorously trained and certified, they can help patients avail the right healthcare information that enabled them to manage even the most urgent healthcare conditions with complete ease and precision.
Large Database
We have a huge pool of patient and healthcare providers' databases that can help you increase your process efficiencies and improve your bottom line.
Round-the-clock Support and Service
Our expert medical care representatives are available 24/7, 365 days a year to provide patients with uninterrupted support and patient care experience.
Complete Peace of Mind
Our expert referral services help patients get all the necessary information about healthcare providers, helping them make an informed choice. Our services also assist healthcare providers to streamline their operations and enhance their healthcare deliveries for hassle-free support and complete peace of mind.

Client Success Stories

O2I Helped a Medical Imaging Firm with Quick Teleradiology Services

We deftly assured delivery of services within the requested TAT of 12 to 24 hours. We immediately acquired intelligence on the framework of the PACS software and provided highly accurate services to the client.

O2I Provided Insurance Eligibility Services to a Telemedicine Provider

Case Study on Insurance Eligibility Services for Clinical Decision Provider

With high-quality insurance information-sourcing ability, we assisted our client. Our team carried out consultation with the insurer to build powerful insights that the customer requested for.

Testimonials

Hello, I wanted to reach out to you directly and express my gratitude for the hard work that the Data team, as well as the AR team, has done with EJ practice. I have pushed both teams extremely hard over the past month and their efforts, as well as ours, have paid off.

RCM Account Manager,
EMR System Provider, FL, USAMore Testimonials »

Outsource Physician Referral Services to Outsource2india

O2I is a leading physician referral service provider in India. We offer expert telephone answering services to help your patients effectively reach out to you. Adept with all your healthcare facilities and services, our customer service representatives help patients learn about your various pharmacy business services and get in touch with you for immediate healthcare benefits. From handling patient queries to scheduling appointments and sending reminders, we do it all to help you patients enjoy the benefits of expert health deliveries and assist healthcare systems in easily reaching out to more and more patients for enhanced care and maximum benefits.

So if you want to increase your reach and patient database, Contact us and we'll help you streamline your business, perfect your healthcare deliveries and improve your bottom line.