Outsource Multilingual Call Center Services

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CALL CENTER SERVICES

Are you losing potential customers due to the lack of expertise in communicating in different languages? Are you on the lookout of skilled and experienced call center agents who can communicate with your clients in their native language? Then, the best step for your firm to take would be to outsource multilingual call center services to an experienced service provider.

Outsource2india is one such multilingual call center service providing company that can take care of all your requirements with ease. We have some of the most experienced and multilingual call center agents on board who can cater to all your needs. We leverage the power of the latest tools and software while delivering top-notch services.

Multilingual Call Center Services We Offer

Outsource2india has been one of the leading providers of multilingual call center services to global clients for over two decades now. We have gained the required experience to handle customers from different parts of the world in their native language. Some of the key multilingual call center services we offer include -

Multilingual Outbound Call Center Services
Our team has the required skills and experience in providing quality outbound call center services to clients around the globe in multiple languages. We can help you with CATI services, loyalty management, market intelligence, customer follow-up, database selling, etc.
Multilingual Inbound Call Center Services
We leverage the latest tools and software to deliver top-notch inbound call center services to global clients. We can help you with multilingual lead qualification, call answering services, order taking, IVR services, up-selling and cross-selling services, etc.
Multilingual Lead Generation Services
Lead generation can be a cumbersome task when dealing with people from different regions and various cultural backgrounds. We have the required skills to help you get quality leads by communicating with your clients in their native language.
Multilingual Telemarketing Services
Sales are said to improve when the clients are spoken to in their native language. Our team can provide you with the required telemarketing services in multiple languages and communicate the right message to your customers from various parts of the globe.
Multilingual Appointment Setting Services
Appointment setting can be a time-consuming task when you don’t have multilingual support. Our team can help you with the right resources to tackle clients from different regions in their languages and provide you with the best quality appointment setting services.
Multilingual Monitoring Support
Our team at O2I has the required bandwidth and resources to provide clients with the best quality call center monitoring support services in various languages. We leverage the power of the latest tools and deliver top-notch services within a quick time.
Multilingual Virtual Assistant Services
Our team comprises some of the most skilled virtual assistants who can deliver top-quality multilingual virtual assistant services. We can help you to handle all your requirements virtually in local languages which will suit your client’s preferences.

Other Services You May Benefit From

Why Choose O2I for Multilingual Call Center Services?

Outsourcing multilingual call center services to Outsource2india can give you access to a plethora of benefits that you can take advantage of. Some of the major reasons for you to choose us as your multilingual call center service provider are listed here -

Affordable Pricing Options
We provide our clients with highly flexible and affordable pricing options which will suit their business requirements and budget perfectly.
Superior quality Services
Being an ISO certified firm, you can rest assured that all the services delivered by us will be of superior quality and completely error-free.
Best Infrastructure
We know the importance of having the best infrastructure while delivering quality services and have access to the best workspaces and the latest call center tools and technologies.
Data Security
Being an ISO/IEC 27001:2022 ISMS certified firm, you can rest assured that all the data you share with us is completely safe in secure locations.
Skilled Team
Our team comprises some of the most talented and skilled multilingual call center agents who can cater to all your requirements with ease.
SPOC
When you partner with us for multilingual call center services, we will assign a dedicated manager to you who will be the single point of contact for all your needs.
Easily Scalable Services
Our team has the required bandwidth to scale up the service requirements and ramp up the team size as and when the client needs it.
Quick Turnaround
Our team operates through several delivery centers spread in different time zones. This enables us to deliver the best quality services within a quick turnaround time.
Round the Clock Support
Our teams including the sales, marketing, customer support, and project management are available at all times to resolve any issues that you may face.

Client Success Stories

Case Study on Call Quality Monitoring for a Tech Firm

Provided Call Quality Monitoring to a Leading Tech Firm

Call monitoring services were provided to a US-based tech firm. The client's in-house calls were monitored with precision using audio recording devices and the client was delighted with the outcome.

Read the Case Study

Case Study on Ticketing and Email Support Services

Helped a Leading Home Furnishing Product Manufacturer with Ticketing and Email Support

The internal ticketing and email support were provided to the client's customers. Our support helped in streamlining the client's workflow without disruptions.

Read the Case Study

Outsource Multilingual Call Center Services to Outsource2india

Testimonials

The team Outsource2india has provided excellent support and always delivered the extra mile in their efforts. Right from the outset, it has been a great experience to work with the O2I team.

Co-Founder,
Tech-startup based out of UKMore Testimonials »

Outsource2india has been a pioneer in providing quality multilingual call center services in India and a gamut of other customer support services to global clients. Our team comprises some of the most experienced and skilled call center agents who are well-versed with multiple languages and can communicate well with clients in their native language. We leverage the power of the latest tools and technologies while delivering top-notch services.

Are you looking for a reliable and efficient multilingual call center service providing company? Then, your search ends here. Get in touch with us today!