Audio Transcription of Speech Given on Lean Management

Outsource2india successfully transcribed 4 hours of audio on lean management for high profile client in just 48 hours with 98% accuracy!

An independent client approached Outsource2india (O2I) to produce audio transcriptions on complex, industrial topics. In need of a partner who could meet accuracy and time requirements, they turned to O2I for their transcription needs.

The Client

The client has been in the lean manufacturing industry as as teacher, author, publisher, and consultant for more than 40 years. Heavily involved in the Lean Manufacturing method introduced to US manufacturing companies and the Harada Method, he needed a partner to assist with audio transcription that would match the following:

• 4 audio files based on lean manufacturing including some complex topics
• Quick completion of the transcriptions with high levels of accuracy for use by the client
• Use of Hightail to download and access the audio files that needed to be transcribed

Challenges Faced During Project Completion

During the project, there were some challenges faced by the O2I team that they were able to deal with during the startup process. They included:

• The client wanted to use Hightail, a file transfer service that is different from the FTP or VPN file transfer methods typically used by O2I
• Files were each 1 hour long and therefore took some time to download, shortening the available time for transcription by the team

The O2I Solution

To approach these challenges and to ensure the highest quality standards of the finished transcribed file for the client, the O2I team produced the following:

• One resource was assigned to the project exclusively till project completion
• The files were downloaded from Hightail as quickly as possible once they were made available by the client
• The team worked carefully to ensure the highest level of quality, checking for both accuracy and errors in the transcription before delivery
• Several quality checks were completed before the final transcripts were delivered to ensure it met the client's very specific benchmarks

The Results

Through careful attention to detail and a high level of proofing before delivery, the O2I team was able to produce the following:

• Transcripts were completed and delivered within 48 hours to the client, meeting his requirements
• The O2I team was able to maintain 98% accuracy throughout the transcriptions, meeting the client's quality benchmark
• The client was very happy with the finished product and later outsourced more transcription work to Outsource2india as a result of this project

If you are preparing to contact an outside firm to handle your audio transcriptions, Outsource2india can help. Our team of highly experienced professionals has many years of experience and can produce accurate transcriptions in a short time to meet your needs. Go through some of our transcription samples.

Contact us today to learn more about our transcription capabilities.